Suspicious persons & packages

If you encounter a suspicious or unknown person on your floor and you feel comfortable approaching them, ask if you can assist them. If the person has a valid reason to be there, they will provide an explanation. Should the person refuse to explain why they are in the building or you do not feel comfortable approaching them, call the WTC Security emergency line at +31 (20) 575 3333 and report the situation. Provide security with the description of the person, where the person is or their last known location and their direction of travel. Security will be dispatched to your location. If you observe a person acting suspiciously in the public area, call the WTC Security emergency line at +31 (20) 575 3333. Provide security with the description of the person, where the person is or their last known location and their direction of travel. Security will be dispatched to your location.

 
If you find a suspicious package in your office or in a public space do not assume that it is harmless. Do not touch or disturb the package, leave the area and call the WTC Security emergency hotline at +31 (20) 575 3333. If you receive a package containing suspicious items, do not disturb them. If safe to do so, carefully cover the package. Ensure that all people are kept away and that no one leaves or enters the area. Call 112 and then call the WTC Security emergency hotline at +31 (20) 575 3333. Follow the instructions of the building and emergency personnel.